Hackers are gaining access to business telephone systems to initiate outbound calls usually to premium and long distance numbers. Known as ‘Phone Phreaking’, it is estimated to be costing UK businesses over £1b per year with an average cost to the bill payer of £10,000 per hacking incident.
Any business with a Phone System regardless of its size is at risk of phone hacking.
One of our new customers before coming to us had their phone system hacked with the hackers calling Albania throughout the night. Fortunately the company only had £150 in their SIP account, if they had an open account they could of been put in the position of having a bill for £10,000’s which they would be completely liable for. They have now transferred their account to us with the confidence that we can supply a service including fraud prevention.
Current legislation offers minimal protection against this type of criminal activity, when fraudulent calls are made they are placed over many different inter-exchange carriers; each carrier must pay that portion of the call handled by them regardless of the fraud. Ultimately it is the telephone bill payer that is liable for fraudulent call charges if their phone system is compromised.
Phone systems of any age make or model can be compromised, please do not assume that yours is secure. Call us today and let us assist you in ensuring your phone system is protected.
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